Humongous Indoor Play Structure!

The play centre is temporarily closed due to public health restrictions, we look forward to reopening when possible. Please watch for opening dates.

Humongous Indoor Play Structure!

Our Play Centre is for your children to enjoy! We invite you and your family to come and have a great time in a warm and positive environment. While you are there, you can also enjoy coffee or even a meal upstairs at our Café! Make sure to check out our amazing Birthday Party Packages to help you celebrate that special day!

We look forward to your visit!

Please see our FAQ for more inquiries.

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Play Centre FAQs

Will the Play centre staff supervise my children? +

No, the Reach Play Centre is parent supervised. We require that the parent stay on site and able to keep visual contact on their child. We provide staff to monitor the play to ensure a safe environment but each parent/caregiver is responsible to supervise and instruct their child on the rules of the structure.
How often is the Play centre cleaned? +

The Play Centre is cleaned thoroughly once a week from top to bottom and is also inspected for wear and tear. The Play Centre is also cleaned throughout each day while open and again after all our guests have left for the day.
Are socks a must? +

Yes, due to health and sanitation reasons, socks must be worn by anyone in the Play Centre. Socks can be purchased for $2.
Can we bring in outside food or drinks? +

The Reach Centre has a no outside food or drink policy, unless you have booked a Play Centre Birthday Party.
Do you offer birthday parties? +

Yes, we sure do! We make birthday parties super fun! Our birthday party package includes full day admission pass and one hour in a party area that accommodates up to 12 children. Private room is available for parties with 8 or more children (can accommodate up to 24).
Can parents stay up at the café while children play? +

Yes, while the cafe is open. We still require the parents of children under 6 to be present at the Play Centre at all times.
Do you sell Play Passes? +

Sure do! We have gift Play Passes available for preschool and elementary age children.

Birthday Party FAQs

Can we come early to play? +

Due to new restrictions, guests are only able to play during the allotted time booked.
Can we decorate our birthday space? +

Yes, balloons and table decorations only. No confetti please.
Can we bring outside food or drink? +

The Reach Centre has a no outside food or drink policy, unless you have booked a Play Centre Birthday Party.
What if we have extra kids? +

Unfortunately at this time we cannot accept any additional children that have not been pre-registered. If additional children attend the party they may have to be turned away depending on the number of children that day.
How much time do we have in our birthday space? +

You have now 2.5 hours in party room for any parties booked on Saturdays and 2 hours for any parties booked on weekdays.
Can we have the room longer than the booking time? +

No, at this time we try to accommodate multiple parties and It is important to you exit the party room on time.
When and how do I pay for my birthday party? +

All parties must be paid and registered online prior to booked date.
Do you do returns on party packages? +

We do not give refunds on party packages. If needed we can reschedule your party time or date.